>Support Center>Refund Policy

What is your Refund Policy?

The product from Doremisoft Studio is provided as trial versions for downloading directly from our Website. By using these "try-before-you-buy" versions, you can make sure that they are compatible with your computer systems and satisfy all of your requirements before purchasing the full versions.

Due to the automated way that orders are processed and fulfilled, once an order is processed and the registration details and download instructions are issued, it cannot be canceled. Exceptions to the refund policy are handled on a case-by-case basis and only granted when emergency or extenuating circumstances exist.

Unaccepted Circumstances: We generally do not refund or exchange products in these circumstances:

  1. You purchased the so-called "wrong" product, and you purchased the "right" product from another company.
  2. You changed your mind after placing an order.
  3. You requested for a refund for technical issues, but never provided any assistance to our support team with any detailed description of the problem.
  4. Refund for part of a bundle.

 

Is this information helpful?

Yes
No
Back to FAQ Center>>

Related FAQ

Ask a question via online form>>

Pop Topic

SWF to MOV MacImport MTS to Final Cut Pro XMTS to iMovieiMovie to DVDConvert AVI to iMovieDVD Creator for MacAVCHD to Final Cut ProPlay DVD on MacNook Tablet Video PlayerSamsung Galaxy Video Converter

What are you looking for?

About Doremisoft| Blog| Contact Us| Privacy| Affiliate| Terms & conditions| Sitemap| Newsletter

Browser compatibility : IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape
Copyright © 2009-2015 Doremisoft Software Co., Ltd. All Rights Reserved